Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Playing should never put you at financial risk or negatively impact your wellbeing, relationships, or responsibilities.
Age Verification
You must be 18 years of age or older to play online pokies in Australia. We take age verification seriously and all players must confirm they meet the legal age requirement before accessing any gaming services.
If you are under 18, please do not attempt to access gaming platforms.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money you've lost
- Spending more time or money gambling than intended
- Hiding your gambling activities from family, friends, or healthcare providers
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to gamble or gambling with funds needed for essentials
- Feeling anxious or irritable when not gambling
- Unsuccessful attempts to cut down or stop gambling
- Experiencing mood changes or using gambling to escape problems
- Lying about the amount of time or money spent on gambling
If you recognise any of these signs in yourself or someone else, help is available.
Self-Help Tools & Controls
Most reputable online gaming operators provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit over a specific period
- Loss Limits: Cap the amount you're willing to lose during a gaming session
- Time Limits: Receive reminders or automatic disconnection after a set period of play
- Reality Checks: Regular pop-up reminders showing your session duration and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Closure: Permanently close your gaming account if needed
Use these tools proactively to maintain responsible gaming habits.
Support & Help Resources
If you or someone you know is struggling with gambling, professional help is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free online counselling and support services
- Lifeline Australia: 13 11 14 — 24/7 crisis support
- Beyond Blue: 1300 224 636 — Mental health support
International Support
- UK - GamCare: www.gamcare.org.uk
- UK - GamStop: www.gamstop.co.uk — National self-exclusion scheme
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- USA - National Council on Problem Gambling: www.ncpgambling.org
All services are confidential and staffed by trained professionals who understand problem gambling.
Need Help?
If you're experiencing problems with gambling, please reach out for support today. There is no shame in seeking help, and recovery is possible. Contact Gambling Help Online at www.gamblinghelponline.org.au or call Lifeline on 13 11 14 to speak with someone who can help.
Your wellbeing is important. Gaming should enhance your life, not harm it.